This review is from: Apple MacBook Air MD711LL/A 11.6-Inch Laptop (NEWEST VERSION) (Personal Computers)
I purchased this computer from a mac store near my house. I bought a thin shell for it and a thick outer case. I also purchased keyboard and screen protector - so i'm never actually touching the machine when in use. I take very good care of my notebook. I sometimes pick up this notebook to move it - in example I sometimes use it before bed and set it on my bedside dresser before going to sleep. One morning - I woke up and started my computer to find that the screen had cracked in the location I had (gently) picked it up to move it. I am incredibility disappointed with the fragility of this product because when I went to the mac store to have it repair they said it would cost $656.00 for parts and labor. Additionally they charged me $59.00 for diagnostic fees and found that the damage was the result of "negligent use."
This is the most expensive computer of this size/technical features on the market... it is also the most fragile... it is also the most costly to repair/replace. My machine broke 15months after purchasing it new in store. The cost to repair it was double what I paid for the computer that I got to replace it. I want to support this company because I love their products/designs but there are more and more products on the market that are just as good, more durable, and far less expensive. My experience with this computer inspired me to no longer bring my business to Mac.
This review is from: Apple MacBook Air MD760LL/A 13.3-Inch Laptop (NEWEST VERSION) (Personal Computers)
A nice and lightweight laptop for checking email on the couch, but unfortunately not much more than that.
My biggest gripe with this is that there's two USB ports, but they both go to the same internal USB host controller. This means you can probably ever only hook up a single high-bandwidth device at any one time - as you're really getting one usb port with a hub instead of two ports.
It's extremely disappointing and deceptive that they would do this, as almost any laptop I've seen with two USB ports has two USB host controllers. Also it seems no one at the apple store knows the details of these systems, and they don't have specs for these in-store.
This review is from: Apple MacBook Air MD761LL/A 13.3-Inch Laptop (NEWEST VERSION) (Personal Computers)
The air book is a light weight fast and efficient computer. It is very expensive and has not drastically changed in the past few years. However, all our other home computers are Apple. Thus, in looking for a new one we felt this was the way to go. Our initial reason for buying an Apple over a PC was the dreadful experiences we had with on line support for our PCs as opposed to the pleasant service we got dealing with a damaged iPod that belonged to our daughter. The prices are the same on line or at the Apple store so we chose to purchase at the Apple store. We have heard friends in the past few years complain that the Apple service had gone downhill, but had not experienced it. Thus, for these reasons we decided to purchase the product. This product Was supposed to come with a gift card, which the cashier was supposed to activate. The only way that we found this out was when we went online to use it. After speaking with both online support and the store, there was no dispute that the card was supposed to be activated. Apple's high-tech solution: take the time from your day to travel to the store to have them do what they should have done in the first place. This is hardly the old type of apple service. Rather, it reflects a company that continues to live on its past reputation. Thus, when considering a lightweight computer in the future, I'm going to consider products from Samsung and others that are trying to accomplish what apple is squandering. I would suggest others do so also.
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